Check-In Steward 1
I'm sorry, sir. I'm dealing with a passenger.
Check-In Steward 1
I will answer all your questions, but you will have to wait.
Harvey Shine
Okay. Ma'am, excuse me. I'm on the 1:30 to JFK.
Check-In Steward 2
Sir - Sir, there is a queue.
Harvey Shine
I appreciate that but I'm on the 1:30 flight to JFK.
Check-In Steward 2
That flight's now closed.
Harvey Shine
No no no, the plane doesn't take off for 40 minutes. I just want you to check...
Check-In Steward 2
Sir, the gate is already closed.
Harvey Shine
But all I have is a hand luggage. Please, just let me through.
Check-In Steward 2
Sir, that is not hand luggage.
[throws bag in the rubbish]
Check-In Steward 2
No, sir.
Check-In Steward 2
[looks up next flight on the computer]
The earliest I can get you on for sure is tomorrow morning.
Check-In Steward 2
Sir, you're gonna have to stay calm.